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Job openings:


Wyman’s Teen Outreach Program® (TOP®) Facilitator/Youth Educator


The TOP® Facilitator is responsible for implementing weekly TOP® sessions, coordinating community service learning opportunities, and providing overall support for teens enrolled in the program. The program is facilitated according to the evidence- based “Wyman’s Teen Outreach Program®” approach and support the evaluation and continual quality improvement of the program.

Essential Functions:

  • Facilitate the Teen Outreach Program® in accordance with the training received from the TOP® Replication Partner and/or Wyman and create a supportive classroom environment where students feel comfortable discussing issues that are important to them.
  • Plan and facilitate weekly lessons for at least four clubs from the Changing Scenes© curriculum. Facilitate planning and implementation of community service learning activities with TOP® teens, ensuring teens have the opportunity for a minimum of 20 hours of community service within 9-months.
  • Provide “continuing contact” support to designated TOP® teens (maintaining their school and community service information, keeping them connected to the program, serving as a liaison with their parent/guardian) through email, phone calls, and personal interaction.
  • Participate in weekly staff meetings.
  • Create opportunities for participants to connect learning gained through service to academic studies and ultimately their lives.
  • Make presentations to school personnel, community groups, parent groups and the business community on the benefits of the Teen Outreach Program™.
  • Maintain healthy and appropriate relationships with TOP® teens, focusing on safety, support, interaction, and engagement.
  • Ensure accurate and timely implementation of TOP® program evaluation and continual quality improvement activities. This includes completion of facilitator surveys on Wyman Connect and ensuring teens complete pre and post program surveys.
  • Maintain accurate and up-to-date enrollment forms, attendance records, and service records on all youth Maintain professional and open communication with the TOP® replication partner and Wyman.


Bachelor’s degree in youth development, social work, psychology, education, or related field preferred; equivalent work experience will be considered. Previous public speaking experience is required.

Experience: Minimum 1 year experience in teen program delivery.

Skills and Abilities:

  • Proven success in youth and family interactions.
  • Knowledge of the stages of youth development and positive approaches to behavior management.
  • Program implementation experience with teens.
  • High level of interpersonal skills to handle sensitive and confidential information.
  • Ability to interact and communicate with individuals at all levels of the organization and partner organizations.
  • Ability to foster diversity and open communication within teams and programs.
  • Strong verbal and written communication skills.
  • Strong analytical and problem solving skills.
  • Ability to work individually as well as part of a high performing team.
  • Working knowledge of word processing, spreadsheet, and database software, and web- based computer programs.
  • Successful co-facilitation experience preferred.

Equipment Used:

Standard office equipment, including computer, telephone, fax, and copy machine.

License(s)/Certifications Required:

Must become a certified Teen Outreach Program® Facilitator. Valid Florida driver’s license and vehicle is required for this position.

Physical/Visual Activities or Demands:

Ability to visually supervise youth within the TOP® program. This position requires successful completion of the level 2 background screening standards as set forth in s. 435.04, F.S. Must be able to work flexible hours, including evenings and weekends.

Please email your resume to

1700 N Australian Ave
West Palm Beach, FL 33407
Mon - Fri: 9:00am - 5:00pm